Refund & Return Policy – NexForge Computers Ltd

Eligibility

We only accept returns or refunds for items that are defective or damaged. All products sold are brand new.

Timeframe

Customers must report any defect or damage within 14 days of delivery.

Proof Required

Customers must provide clear photo or video evidence of the defect or damage before a return is approved.

Return Shipping

We cover all return shipping costs for defective or damaged items.

Replacement & Refund

• Defective or damaged items may be replaced depending on stock availability.
• If a replacement is not possible, a full refund will be issued using the same payment method used for the purchase.

Condition for Return

All returned items must include the original packaging and all accessories.

Non-Returnable Items

All products are eligible for return if defective; no exceptions apply.

Restocking Fees

No restocking fees apply. Returns and refunds are fully refundable.

Damaged Items During Return Shipping

Any items damaged during return shipping are our responsibility, and we will ensure proper resolution at no cost to the customer.