At NexForge Computers Ltd, we are committed to providing our customers with high-quality computer components, peripherals, and related equipment. This warranty outlines the terms under which NexForge Computers Ltd products are covered.
1. Warranty Coverage
All products sold by NexForge Computers Ltd, including computer components, peripherals, and accessories, are covered by a one (1) year warranty from the date of purchase.
2. What the Warranty Covers
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This warranty covers manufacturing defects and hardware failures under normal, intended use.
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During the warranty period, NexForge Computers Ltd will, at its discretion, repair or replace defective products or parts at no cost to the customer.
3. What the Warranty Does Not Cover
This warranty does not apply to:
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Damage caused by misuse, neglect, accidents, or improper installation.
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Damage due to unauthorised repairs, modifications, or software issues.
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Damage caused by external factors such as power surges, liquid exposure, or physical impact.
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Normal wear and tear or cosmetic defects that do not affect performance.
4. Warranty Service Procedure
To request warranty service, customers must:
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1
Contact NexForge Computers Ltd Support with proof of purchase (invoice or receipt).
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2
Provide the product serial number and a brief description of the issue.
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3
NexForge Computers Ltd will inspect the product and determine whether it is eligible for repair or replacement under warranty.
5. Limitation of Liability
Important: NexForge Computers Ltd's responsibility under this warranty is limited to the repair or replacement of defective products. NexForge Computers Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products.
Need Warranty Support?
If you need to make a warranty claim or have questions about your product coverage, please contact us:
Please have your order number and product serial number ready when contacting support.